Principles of Effective Web Design

Design is a critical aspect of website success, despite the abundance of “ready for you” templates and site builders. Using off-the-shelf WordPress themes or Square Space templates can be a quick way to get an attractive site up and running, but it doesn’t mean the website will be successful. This isn’t to say that these […]

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Jobs to Be Done in Web Design

We’re huge advocates of creating personas during the strategy phase of web design. If nothing else, personas help stakeholders view the process from the perspectives of their target audience rather than focusing on their own, personal objectives. Personas can include a wide range of information depending on who’s crafting them. Designers have different opinions about […]

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Website Browsing Behavior Patterns

One of the most common complaints about websites is that important information can be difficult to find. Leading users to the content they’re looking for is critical for a successful website visit and encourages previous users to return. Easy in theory but difficult in practice. Users can easily find information when it’s organized and labeled […]

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Design – Usable Doesn’t Mean Useful

The term “usability” receives a lot of attention in the web design space and with good reason. Usability implies users can effortlessly accomplish the goals that brought them to the website in the first place, and is the primary metric in determining whether a site is successful. Implementing usability in terms of simply meeting user […]

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How to Create Personas for User Experience

User personas are one of the most effective ways to improve the quality of your designs. Often created during design discovery, personas are a tool to better understand and align everyone around your target audience. When used properly, they ensure you stay on course and end up with the strongest possible design concept. In this […]

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The Principles of Minimalist Web Design

Antoine de Saint-Exupéry once said, “Perfection is achieved not when there is nothing more to add, but when there is nothing left to take away.” While Antoine’s message was about writing it very much applies to design. The benefits of minimal design are numerous, but most importantly with everything unnecessary stripped away all the focus […]

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User Psychology in Website Design

Usability discussions are plagued with self-reflection. Designers assess how obvious something is by putting themselves in the user’s shoes. The notion behind this practice is if it’s obvious to you, then it must be for the user as well. This approach contains two fundamental flaws: It provides a false sense you’re designing with usability in […]

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The ROI of Usability

Usability and investments are alike in the sense you get what you give. Very few design projects have an unlimited budget, so resources have to be distributed based on priority. Prioritizing usability over other design layers ultimately results in greater returns. Additionally, usability returns are multifaceted. Where other layers have the potential to affect revenue, […]

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Usability is more than a checklist

Some designers treat usability as a series of checklists, assuming usability is no more than including the right elements. Usability isn’t that cut and dry. It’s true that using conventions will improve usability, but there are bigger factors at play. Design is usable when it’s created with an understanding of how users think. Usability isn’t […]

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Getting Past the Blank Canvas

I’m sure you can picture a time when you’ve been ready to start a new design, opened up Photoshop or Sketch, stared at a blank canvas and felt totally clueless about where to start. This used to be a common issue for me but less so these days. While there is always some low level […]

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