“Frequently Asked Questions” is a phrase we all know and love. Or is it? Good question. Perhaps our familiarity with the format of FAQs blinds us to the fact we may not be getting what we need out of them. The FAQ model has been used as early as the 13th century in Christian literature….
Archive for March, 2011
By Ross Johnson on Monday, March 7, 2011 8 Comments
You may be limiting the effectiveness of your homepage through the design treatment of your news section. It might be hard to believe but many company websites have been designed in such a way that their latest news actually interferes with the success of the site (or alternatively this could be blog posts, announcements, etc…)….